Shipping & Returns
Shipping Policy
At Honest Hustle, we understand the importance of timely and efficient shipping. We offer fast and reliable shipping options for all orders. Our shipping costs are calculated based on the weight and destination of your order. We take great care in packaging our products to ensure that they arrive in perfect condition.If you have any questions or concerns about our shipping policy, please don't hesitate to contact us.
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For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
INDYAAH TECHBYTES PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer.
Delivery of our products will be confirmed on your mail ID as specified during registration.
For any issues in utilizing our services you may contact our
Helpdesk - +912269710874
OR
Return Policy
At Honest Hustle Coffee, we are dedicated to providing you with the finest coffee experience, and we want you to be completely satisfied with your purchase. However, we understand that sometimes things don't go as planned. Please review our return policy carefully before making a return request.
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Eligibility for Returns:
We will accept returns only under the following circumstances:
Ruptured Coffee Bag and Spillage: We will accept returns if your coffee bag has ruptured during transit, resulting in spillage inside the package. In such cases, we require an unboxing video as proof of the damage.
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Return Process:
Contact Us: If you receive a coffee bag with a ruptured seal and spilled coffee, please contact our customer support team immediately via email at support@honesthustlecoffee.com or through our website's contact form.
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Provide Unboxing Video: Along with your email or contact form submission, please attach the unboxing video clearly showing the damaged coffee bag and spilled coffee. This video is crucial for us to process your return request.
Confirmation: Our team will review your request and the provided unboxing video. If your claim is approved, we will confirm your return and provide further instructions.
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Return Policy Details:
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We do not offer refunds for damaged coffee bags. Instead, we will promptly reship the exact same coffee product to you at no additional cost.
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All return claims must be made within 24 Hours of the date of delivery. Claims submitted after this period will not be accepted.
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Please ensure that your contact information is accurate when submitting your return request to facilitate the reshipment process.
Contact Us:
If you have any questions or need assistance with your return, please feel free to reach out to our customer support team at support@honesthustlecoffee.com. We are here to assist you and ensure you continue to enjoy the Honest Hustle Coffee experience.
Thank you for choosing Honest Hustle Coffee, where quality and customer satisfaction are our top priorities.